Terms and Conditions

Acceptance of Terms

Applicable Laws and Regulations

Service Description

Our dental SaaS application provides practice management tools, including but not limited to:

• Patient record management
• Appointment scheduling
• Billing and invoicing
• Treatment planning
• Communication tools

User Accounts

Account Creation

• Users must provide accurate and complete information during registration
• Each user is responsible for maintaining the confidentiality of their account credentials
• Users must be at least 18 years old to create an account
• Identification verification may be required in compliance with Philippine Know Your Customer (KYC) regulations

Account Creation

• We offer different account tiers with varying features and pricing
• Upgrade and downgrade options are available subject to our current pricing structure

Data Privacy and Protection

Data Consent and Collection

• We collect and process personal data in accordance with the Data Privacy Act of 2012
• Users provide explicit consent for data collection and processing
• We implement the principles of transparency, legitimate purpose, and proportionality in data handling

Personal Information Protection

• Access their personal information
• Request correction of inaccurate data
• Object to processing
• Request data portability
• Request deletion of personal data

Data Security

• We implement appropriate technical, organizational, and physical safeguards
• In case of a data breach, we will notify the National Privacy Commission (NPC) and affected users within 72 hours
• We comply with the mandatory notification requirements of the Data Privacy Act

Subscription and Payments

Billing

• Subscription fees are charged on a monthly or annual basis
• Prices are subject to change with 30 days' notice
• All prices are inclusive of taxes and will include Value Added Tax (VAT) as per Philippine tax regulations
• Payment methods comply with Bangko Sentral ng Pilipinas (BSP) guidelines for electronic payments

Refund Policy

• Refund requests must be submitted in writing
• Prorated refunds may be issued for unused service time
• Refunds are subject to approval and may take up to 30 days to process
• Refund method may be the same as the original payment method

Use Restrictions

Users agree not to:

• Use the Service for illegal or unauthorized purposes
• Attempt to breach system security
• Share account credentials
• Modify or reverse engineer the software
• Use the Service to store or transmit malicious content
• Violate Republic Act No. 10175 (Cybercrime Prevention Act)

Intellectual Property

Software Rights

• All software, design, and content remain the exclusive property of Molarsoft
• Users are granted a non-transferable, limited license to use the Service
• We respect intellectual property rights under the Intellectual Property Code of the Philippines

Trademarks

• All company names, logos, and product names are trademarks of Molarsoft
• Users may not use our trademarks without written permission

Limitation of Liability

Disclaimer

• We provide the Service "as is" without warranties of any kind
• We do not guarantee uninterrupted or error-free service
• Liability is limited in accordance with Philippine consumer protection laws

Liability Limitation

• Our total liability is limited to the amount paid by the user in the past 6 months
• We are not liable for indirect, incidental, or consequential damages
• This limitation is subject to Philippine consumer protection regulations

Termination

User Termination

• Users may terminate their account at any time
• Termination is effective at the end of the current billing period

Company Termination

• We reserve the right to terminate accounts for violation of these Terms
• Termination may be immediate in case of illegal activity or security threats

Contact Us

If you have any questions about the Terms, You can contact us:

• By email: support[at]molarsoft.com